Effective Date: June 22, 2026
Welcome to DRYKI. These Terms & Conditions govern the use of DRYKI's laundry, dry cleaning, washing, pickup, and delivery services. By placing an order with DRYKI, you agree to be bound by these Terms & Conditions.
DRYKI provides: Laundry, Dry Cleaning, Wash & Fold, Wash & Iron, and Pickup & Delivery services.
Note: Service availability varies based on location and operational conditions. DRYKI does not provide standalone ironing-only services unless specifically offered.
All items are accepted subject to inspection. DRYKI reserves the right to refuse service for damaged, excessively stained, contaminated, or hazardous items that may damage equipment.
Professional cleaning does not guarantee the removal of all stains. Stains may become permanent due to fabric type, age, chemical reactions, or prior treatment. No refunds will be issued solely for failure to remove a stain.
Timings are estimates. Delays due to weather, traffic, holidays, or technical issues may occur. DRYKI shall not be liable for delays beyond reasonable control. Customers must ensure availability at scheduled times.
If dissatisfied, you may request a rewash within 24 hours of delivery. The item must be in its original, untampered condition with the DRYKI tag attached.
Exclusions: Permanent stains, pre-existing fabric damage, color fading due to age, or manufacturer-related shrinkage.
DRYKI exercises reasonable care. We are not liable for normal wear and tear, fabric weakness, missing buttons/zippers, color bleeding, or manufacturer defects.
Liability Limit: In the event of proven loss or damage, compensation is limited to a maximum of 5 times the cleaning cost of the specific article, capped at a maximum of ₹2,000 per article, subject to the production of the original invoice.
Items not collected or accepted within 30 days from the scheduled delivery date will be treated as abandoned and may be disposed of or donated to recover storage and handling costs.
Payment is required at or before delivery. DRYKI reserves the right to withhold garments until payment is settled. Prices are subject to change without notice.
Membership benefits, discounts, and rewards are subject to the terms of the specific plan. Fees are non-refundable unless required by law. DRYKI may modify or discontinue benefits at any time.
Customer information is handled according to our Privacy Policy. DRYKI does not sell personal data to third parties.
All logos, branding, website content, and designs are the exclusive property of DRYKI. Unauthorized use is prohibited.
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, for any grievances, please contact our designated officer:
Email: support@dryki.in
DRYKI's maximum liability for any claim shall not exceed the amount paid for the specific service involved. We are not liable for any indirect, incidental, or consequential damages.
DRYKI reserves the right to update these terms at any time. Updated versions become effective immediately upon posting to the website.
These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.
DRYKI
Email: support@dryki.in